ISDead

On Wednesday, I took my Dell into the Information Services Department. I told them my laptop wasn't charging when I plugged it in. They took a look at it, and told me it was a problem with the “system board”. They also told me they'd order a new one and it'd be there tomorrow.

I was sick the next day, so the next time I went in was Friday. In fact, I went in, at various times, three times on Friday. First time I was told by a lower-ranking worker that it looked like it wasn't ready. Second time this was confirmed, and they told me to come back in the afternoon. I did, and I was told it still hadn't come.

I just came out of ISD (I'm blogging from a library computer), and they told me that the Dell guy wouldn't be in to fix it until Monday.

ISD: Incompetent Service Department.